It was only 3 years ago that we were talking about the Lands’ End famous no-questions-asked return policies. They were the one brand that symbolized amazing customer service.
Lands’ End would take anything back. You could wear a bikini to a paintba…
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Zappos vs Lands’ End: Who are you talking about now?
December 26th, 2009 - By Andy Sernovitz
Posted In: Grow, Jules Cafe Shared Feeds, Networking, Uncategorized.
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